Where do you ship from?
Most of our products are shipped from our warehouse in Florida, USA.
How long does it take to deliver?
Every customer receives a shipping notification once the parcel leaves our warehouse. Please check your SPAM box before emailing us requesting an update. We take 24-48hs to process your order, but we might take longer during busy periods. All of our orders are shipped either with DHL, USPS or FedEx:
- Standard Shipping takes 3-10 days.
- International shipping takes 6-14 days, depending on your location.
Shipping carriers may experience delays outside of Bonito Jewelry control.
If 10 business days have passed since you received the first shipping notification, please contact us at firstname.lastname@example.org.
Can my parcel be redirected?
We are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to sign and receive your order. If you wish to redirect your parcel, please contact the courier company with your order directly.
Free shipping will automatically be applied to your order if it's over $100 USD.
Problems with your delivery address?
If DHL, USPS or FedEx tracking shows they attempted delivery, you must call the carrier and provide either another secure address or inform them that you will pick up the parcel at the closest post office to your delivery address.