Every piece of Bonito is covered by our one-year warranty for orders placed via our online store or in our Sydney showroom.
All of our jewelry is hand-finished according to the highest standard and is quality checked before we send it to you.
This warranty is effective from the date of delivery and covers manufacturing faults and defects in materials, including loss of any set stones from jewelry, in which case the item will be replaced or repaired. We will cover the cost related to replacing your damaged item.
This warranty does not cover loss of jewelry, chain breakage, and general wear and tear. General wear and tear includes tarnishing and fading of plated jewelry, and therefore, is not covered by warranty. Bonito is not responsible for the loss of jewelry and cannot deem an item faulty which cannot be assessed.
To ensure your Bonito pieces stay bright and shiny for as long as possible, keep them away from water, chemicals such as perfume and chlorine, and store them in a cool dry place in an individual pour of box to avoid your jewelry tangling or scratching each other.
If we are unable to replace the original piece, we can offer a store credit of the value of the original piece.